{"version":"https://jsonfeed.org/version/1","title":"Northern Range Strategies","home_page_url":"https://northernrangestrategies.com","description":"Northern Range Strategies","author":{"name":"Northern Range Strategies"},"items":[{"id":"from-rates-to-reputation","html_content":"

What Customers Hear When Utilities Talk About Higher Bills

","url":"https://northernrangestrategies.com/northern-insights/f/from-rates-to-reputation","title":"From Rates to Reputation:","date_modified":"2026-04-08T17:00:00Z"},{"id":"from-crisis-to-credibility-rebuilding-trust-with-clarity-and-car","html_content":"

A serious incident does not just disrupt operations. It tests trust.

","url":"https://northernrangestrategies.com/northern-insights/f/from-crisis-to-credibility-rebuilding-trust-with-clarity-and-car","title":"From Crisis to Credibility: Rebuilding Trust with Clarity & Care","date_modified":"2026-03-19T17:00:00Z"},{"id":"roses-are-red-mergers-are-complex-and-comms-better-be-ready","html_content":"

Roses are red.\nViolets are blue.\nA merger got approved.\nNow communications has work to do.

","url":"https://northernrangestrategies.com/northern-insights/f/roses-are-red-mergers-are-complex-and-comms-better-be-ready","title":"Roses Are Red, Mergers Are Complex, and Comms Better Be Ready","date_modified":"2026-02-18T18:00:00Z"},{"id":"credible-comms-value-kpis-that-align-with-trust-and-strategy","html_content":"

One of the most revealing questions a communications leader can ask is this: How do we know if communications is actually working?

","url":"https://northernrangestrategies.com/northern-insights/f/credible-comms-value-kpis-that-align-with-trust-and-strategy","title":"Credible Comms Value: KPIs That Align with Trust and Strategy","date_modified":"2026-02-02T18:00:00Z"},{"id":"when-the-transaction-ends-and-the-transformation-begins","html_content":"

On paper, the Constellation–Calpine acquisition is a landmark moment.

","url":"https://northernrangestrategies.com/northern-insights/f/when-the-transaction-ends-and-the-transformation-begins","title":"When the Transaction Ends and the Transformation Begins","date_modified":"2026-01-20T18:58:29Z"},{"id":"when-ai-hype-meets-grid-reality","html_content":"

Why Forecasting Discipline and Communication Matter

","url":"https://northernrangestrategies.com/northern-insights/f/when-ai-hype-meets-grid-reality","title":"When AI Hype Meets Grid Reality: ","date_modified":"2026-01-15T04:00:00Z"},{"id":"one-year-in","html_content":"

This year marked an important milestone for Northern Range Strategies.

","url":"https://northernrangestrategies.com/northern-insights/f/one-year-in","title":"One Year In","date_modified":"2025-12-31T13:00:00Z"},{"id":"beyond-the-server-rack","html_content":"

How Utilities Need to Communicate the Rise of Data Centers

","url":"https://northernrangestrategies.com/northern-insights/f/beyond-the-server-rack","title":"Beyond the Server Rack ","date_modified":"2025-12-16T18:00:00Z"},{"id":"affordability-equity-and-the-human-side-of-transformation","html_content":"

During ComEd’s recent discussion unveiling its strategic plan, one theme surfaced repeatedly: transformation must work for everyone. As demand rises across northern Illinois, the challenge isn’t simply modernizing the gr...

","url":"https://northernrangestrategies.com/northern-insights/f/affordability-equity-and-the-human-side-of-transformation","title":"Affordability, Equity, and the Human Side of Transformation","date_modified":"2025-11-18T14:00:00Z"},{"id":"reliability-is-the-strategy","html_content":"

What ComEd’s Plan Gets Right About the Grid

","url":"https://northernrangestrategies.com/northern-insights/f/reliability-is-the-strategy","title":"Reliability Is the Strategy: ","date_modified":"2025-11-13T19:00:00Z"},{"id":"the-scariest-part-of-the-energy-moment-isn%E2%80%99t-the-grid","html_content":"

It’s the Silence ......

","url":"https://northernrangestrategies.com/northern-insights/f/the-scariest-part-of-the-energy-moment-isn%E2%80%99t-the-grid","title":"The Scariest Part of the Energy Moment Isn’t the Grid. ","date_modified":"2025-10-28T12:00:00Z"},{"id":"why-the-utility-industry-still-needs-a-human-touch","html_content":"

Yesterday was National AI Day, an ideal moment to reflect on how artificial intelligence is reshaping the utility industry.

","url":"https://northernrangestrategies.com/northern-insights/f/why-the-utility-industry-still-needs-a-human-touch","title":"Why the Utility Industry Still Needs a Human Touch","date_modified":"2025-07-17T17:21:34Z"},{"id":"behind-the-servers-utilities-growth-and-public-trust","html_content":"

\"Growth doesn’t have to mean tension. With the right communication, it can mean alignment.\"

","url":"https://northernrangestrategies.com/northern-insights/f/behind-the-servers-utilities-growth-and-public-trust","title":"Behind the Servers: Utilities, Growth, and Public Trust","date_modified":"2025-06-30T18:00:00Z"},{"id":"when-the-grid-fails-to-communicate-everyone-pays","html_content":"

The electrical grid is the backbone of modern life. But in PJM territory, where the grid supports 65 million people across 13 states and Washington, D.C., that backbone is starting to buckle under the weight of outdated ...

","url":"https://northernrangestrategies.com/northern-insights/f/when-the-grid-fails-to-communicate-everyone-pays","title":"When the Grid Fails to Communicate, Everyone Pays","date_modified":"2025-06-12T18:00:00Z"},{"id":"ai-can-write-the-message-i-know-whether-it-will-land","html_content":"

“AI doesn’t know your people rolled their eyes during the last town hall. I do.” - Kristal Farmer, Northern Range Strategies

","url":"https://northernrangestrategies.com/northern-insights/f/ai-can-write-the-message-i-know-whether-it-will-land","title":"AI Can Write the Message. I Know Whether It Will Land.","date_modified":"2025-05-06T15:00:00Z"},{"id":"5-lessons-from-target%E2%80%99s-every-leader-should-know","html_content":"

“The moment you stop talking about your values is the moment people start questioning if they ever mattered.” - Kristal Farmer\n

","url":"https://northernrangestrategies.com/northern-insights/f/5-lessons-from-target%E2%80%99s-every-leader-should-know","title":"5 Lessons from Target Every Leader Should Know","date_modified":"2025-04-24T16:14:15Z"},{"id":"it%E2%80%99s-not-the-plan%E2%80%94it%E2%80%99s-the-messaging","html_content":"

\"The greatest problem in communication is the illusion that it has taken place.\"\n—George Bernard Shaw\n

","url":"https://northernrangestrategies.com/northern-insights/f/it%E2%80%99s-not-the-plan%E2%80%94it%E2%80%99s-the-messaging","title":"It’s Not the Plan, It’s the Messaging","date_modified":"2025-04-07T11:00:00Z"},{"id":"why-regulatory-communications-can%E2%80%99t-be-an-afterthought","html_content":"

\"Clarity is the counterweight to confusion, and confusion is the enemy of compliance.\" - Anonymous

","url":"https://northernrangestrategies.com/northern-insights/f/why-regulatory-communications-can%E2%80%99t-be-an-afterthought","title":"Why Regulatory Communications Can’t Be an Afterthought","date_modified":"2025-04-01T17:00:00Z"},{"id":"trust-beyond-the-meter-communicating-with-customers-clearly","html_content":"

\"Trust is the glue of life. It’s the most essential ingredient in effective communication.\"\n—Stephen R. Covey

","url":"https://northernrangestrategies.com/northern-insights/f/trust-beyond-the-meter-communicating-with-customers-clearly","title":"Trust Beyond the Meter: Communicating With Customers Clearly","date_modified":"2025-03-18T18:00:00Z"},{"id":"leading-with-trust-earning-confidence-from-the-inside-out","html_content":"

\"Employees don’t leave companies. They leave cultures. And trust is the foundation of culture.\"

","url":"https://northernrangestrategies.com/northern-insights/f/leading-with-trust-earning-confidence-from-the-inside-out","title":"Leading With Trust: Earning Confidence From the Inside Out","date_modified":"2025-03-04T19:00:00Z"},{"id":"bite-sized-transformation-leading-change-that-sticks","html_content":"

How does a mouse eat an elephant? One bite at a time.

","url":"https://northernrangestrategies.com/northern-insights/f/bite-sized-transformation-leading-change-that-sticks","title":"Bite-Sized Transformation: Leading Change That Sticks","date_modified":"2025-02-24T23:00:00Z"},{"id":"the-only-constant-in-utilities-change","html_content":"

\"It is not the strongest of the species that survives... it is the one that is most adaptable to change.\"\n—Charles Darwin

","url":"https://northernrangestrategies.com/northern-insights/f/the-only-constant-in-utilities-change","title":"The Only Constant in Utilities? Change.","date_modified":"2025-02-17T23:00:00Z"},{"id":"change-doesn%E2%80%99t-fail%E2%80%94communication-does","html_content":"

Why utilities need clarity, not just a plan.

","url":"https://northernrangestrategies.com/northern-insights/f/change-doesn%E2%80%99t-fail%E2%80%94communication-does","title":"Change Doesn’t Fail, Communication Does","date_modified":"2025-02-13T16:00:00Z"}]}